Colin Sharp Associates Limited

Introduction

Colin Sharp Associates Limited (“we”, “our”, “us”) is committed to protecting and
respecting your privacy. This policy explains how we collect, use, store, process, and
disclose your personal information when you interact with our services, whether via our website, in person, or through other means. We are dedicated to ensuring your
information is handled transparently, securely, and in compliance with applicable laws
and regulations, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

Who We Are

Colin Sharp Associates Limited is a company registered in the United Kingdom. For the
purposes of data protection legislation, we are the “data controller” of your personal
information.

What Information We Collect

We may collect and process the following categories of personal information about you:

• Identity Data: such as your name, title, date of birth, and gender.
• Contact Data: including your address, email address, telephone numbers, and
  other contact details.
• Professional Data: your job title, company name, and related business or
  employment details.
• Technical Data: IP address, browser type, device information, and information
  collected via cookies and similar technologies when you use our website.
• Usage Data: information about how you use our website, products, and services.
• Marketing and Communications Data: your preferences in receiving marketing
  from us and your communication preferences.
• Other Information: any other information you choose to provide to us, including
  through surveys or correspondence.

How We Collect Your Information

We collect information about you in the following ways:

• Direct interactions: when you fill in forms, correspond with us by post, phone, email or otherwise, subscribe to our services, or provide information at meetings or events.

• Automated technologies: as you interact with our website, we may automatically
  collect technical and usage data through cookies and similar technologies.
• Third parties: we may receive information about you from third parties, including
  business partners, sub-contractors, analytics providers, search information
  providers, or from publicly available sources.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services to you or your organisation.
• To respond to your enquiries and communicate with you.
• To manage our relationship with you, including notifying you about changes to
  our policies or services.
• To carry out our obligations arising from any contracts entered into between you
  and us.
• To improve our website, products and services through research and data
  analytics.
• To administer and protect our business and website, including troubleshooting,
  data analysis, testing, and security.
• For marketing purposes where you have opted in, or where we are otherwise
  permitted by law.
• To comply with legal and regulatory requirements and to establish, exercise or
  defend our legal rights.

Legal Basis for Processing

We will only process your personal information where we have a lawful basis to do so,
including:

• Performance of a contract with you.
• Compliance with a legal obligation.
• Our legitimate business interests (provided these do not override your rights and
  interests).
• Your consent (where required).

How We Share Your Information

• We may share your personal information with third parties in the following
  circumstances:
• With business partners or subcontractors for the performance of any contract
  we enter into with them or you.
• With regulators, government authorities, or law enforcement as required by law.
• If we sell, transfer, or merge parts of our business or assets, in which case your
  information may be transferred to the new owners.

We require all third parties to respect the security of your personal data and to treat it in
accordance with the law. We do not allow our third-party service providers to use your
personal data for their own purposes.

International Transfers

If we transfer your personal information outside the United Kingdom or the European
Economic Area (“EEA”), we will ensure appropriate safeguards are in place to protect
your information, including, where necessary, standard contractual clauses approved
by the Information Commissioner’s Office.

How We Protect Your Information

We implement a variety of technical and organisational security measures to protect
your personal data from unauthorised access, use, disclosure, alteration, or
destruction. These measures are regularly reviewed to ensure their effectiveness.

How Long We Keep Your Information

We will retain your personal information only for as long as necessary to fulfil the
purposes for which we collected it, including to satisfy any legal, accounting, or
reporting requirements. The specific retention period depends on the nature of the
information and the purpose for which it is used.

Your Rights

Under data protection laws, you have rights in relation to your personal information,
including:

• The right to access the personal information we hold about you.
• The right to request correction or completion of inaccurate or incomplete
  information.
• The right to request erasure of your personal data (“right to be forgotten”).
• The right to object to or restrict our processing of your information.
• The right to withdraw consent at any time (where we rely on consent).
• The right to data portability to another service provider.
• The right to lodge a complaint with the Information Commissioner’s Office (ICO),
  the UK supervisory authority for data protection.

If you wish to exercise any of your rights, please contact us using the details provided
below.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing
experience, analyse usage, and support marketing activities. You can manage your
preferences through your browser settings and our cookie notice.

Third-Party Websites

Our website may include links to third-party websites, plug-ins, and applications. We
are not responsible for the privacy practices of such third parties and encourage you to
review their privacy policies

Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly
collect information from children. If you believe a child has provided us with personal
information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this
page and, where appropriate, notified to you by email. Please check this policy regularly
for updates.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our
handling of your personal data, please contact us at:
Colin Sharp Associates Limited
Westley House, Westley, Shrewsbury, SY5 0AL
Email: colin.sharp@csharpal.co.uk
Telephone: 07817 270694
We are committed to responding promptly and transparently to any concerns you may
have.